Privacy policy.

Unique Air Duct Cleaning (“we,” “us,” “our”) operates uniqueairductcleaningfl.com and provides air duct, dryer vent, AC duct replacement, and chimney cleaning services across South Florida. This policy explains what we collect, how we use it, and the choices you have.

Information we collect

• Contact details you give us through our contact form, phone calls, email, or our chat widget — typically your name, phone number, email address, and service address.
• Service details you share so we can quote and complete the job (home size, system type, photos, scheduling preferences).
• Site usage data collected automatically: IP address, browser type, referring URL, pages viewed, and timestamps.

How we use it

• To respond to inquiries, schedule jobs, and provide service.
• To send appointment confirmations, arrival windows, and follow-ups.
• To improve our website and the way we operate the business.
• To comply with legal obligations.

We do not sell your personal information. We do not buy or sell leads, and we do not share your contact details with affiliate networks.

SMS and messaging

If you message us through our website chat widget or text our business number, you may receive SMS replies from us related to your inquiry, quote, or appointment. Message and data rates may apply. Message frequency varies based on your conversation with us.

You can opt out of SMS at any time by replying STOP. For help, reply HELP or contact us at airductunique@gmail.com. Mobile information and SMS opt-in data are not shared or sold to third parties or affiliates for marketing or promotional purposes.

Cookies

We use a small number of cookies and similar technologies for basic site functionality and to understand how visitors use the site. You can control cookies through your browser settings.

Service providers

We share information only with vendors that help us run the business — for example, our scheduling and dispatch platform, our chat-widget provider, our hosting provider, and analytics tools. These vendors are bound to use the data only to provide their services to us.

Data retention

We keep your information only as long as needed to provide our services, meet legal obligations, resolve disputes, and enforce our agreements.

Your choices

You can ask us to access, correct, or delete the personal information we hold about you, and you can opt out of marketing messages at any time. Email airductunique@gmail.com and we’ll handle it.

Children

Our services are not directed to children under 13, and we do not knowingly collect personal information from children.

Changes to this policy

We may update this policy from time to time. The “Last updated” date at the top reflects the most recent revision.

Contact us

Unique Air Duct Cleaning
19058 NE 26th Ct
Miami, FL 33180
(954) 539-8988
airductunique@gmail.com